Analyzing customer management for agencies, the Travel ERP Software has several applications, including:
• Access to & management of leads from anywhere
• Creating events as well as schedule calls and tasks
• Re-build dashboard and generate reports related to customer handling and sales

Travel CRM Software helps to handle this situation by making travel agencies to stay in touch with their customers. For the purpose, the tool can be programmed to auto-send text messages or emails for various purposes such as follow-ups, special offers, and promotional deals & discounts, among others.

After experiencing all the CRM I am pretty much sure that TraviYo is the best CRM till date. Some key features of Travel CRM by TraviYo are:
- Auto Lead Import
- Automated Itinerary Builder
- Lead Distribution
- Lead Tracking
- Email/SMS Integration
- Task and Reminder
- Lead Qualification
- Lead Log Analysis
- Quotation Follow Up
- Payment Scheduler
- Formatted Invoice
- Remarketing
- Organize and finance trip
- In Customer-oriented Relationship Management: Since every relationship needs regular communication to sustain, the fact holds for business and customer relations as well. Most of the times, travel agencies fail to stay in touch with their customers until they call back. It causes potential leads to fall to competitor’s kitty, leading the business with a loss of revenue as well as credibility.