Traviyo Services - Uplifting Travel Companies 

At Traviyo we make sure that you find the best way to manage your travelers and get good business growth with us. In this era of digital marketing, people are searching for everything over Google or online on social media. In this competitive era you need to give your business a growth with our digital marketing and travel software like CRM, travel portal development, API integration, and travel website development. We are here to give your travel business a hike through our expertise.

Travel Website Development 

We develop the best travel websites for your travel business and customer ease; we make your work more preferable and client-oriented. Our websites are customized especially for your business growth. Let's have a look at the websites where you can go for your travel business.

B2B Travel Websites

B2B travel websites are specially designed for interactions between businesses with the travel industries through streamlined booking solutions, data management, custom portal solutions, and reporting and analytics. A B2B travel website provides an online facility for travel agents, resellers, and other travel businesses for accessing, comparing, and booking different travel services like flights, hotels, car rentals, tour packages, and others at wholesale prices. While B2C sites target the end customer, B2B sites make sure that the transaction between different companies involved in the travel business remains business-to-business.

Most of the B2B travel websites are designed as intermediary websites serving agencies and wholesalers for the purpose of surfing on the wide-reaching inventory of travel products. Such websites connect via GDS or API or directly with suppliers to allow seamless bookings and real-time data sharing.

Key Functions of Our Designed B2B Travel Websites 

• Customizable volume booking 
• API integration 
• CRM system 
• Data security and support 
• Direct client management 

DMC Travel Website

These websites are specifically designed for destination insights, dynamic pricing, and real-time availability. Their bespoke design and basic features are local expertise integration. There are interactive maps and booking systems. A DMC travel website would be a website where a DMC will showcase their travel services and enable travel agents, tour operators, and direct clients to review and make bookings of destination-specific offerings. These DMCs provide localized services, sometimes with a focus on corporate travel, leisure groups, meetings, events, and individual travelers who are looking for in-depth knowledge of the destination. Their website is a place where it all centers—in terms of delivering this information and making the bookings.

A well-developed DMC travel website acts like a point of connection for the DMC with international travel businesses. It provides access for travel agents to the inventory of tours, experiences, and packages that are on offer by the DMC, which will make cooperation with them easy.

Key Features of Our DMC Travel Website

• Detailed destination guides and interactive maps.
• Safe payment gateways with pre-booking 
• Customer insights 
• Client management system
• Content management system

B2C travel website

B2C travel websites are specially designed for customers to make wide research, arrange, and confirm bookings easily. Most travelers find these better for their comfort because there they can easily book and compare the pricing. They give access to diversified kinds of travel products—flights, accommodation, transport, activities, and even complete travel packages. They facilitate the job for the customer in planning their travel at one go.

Other popular B2C sites for travel booking include Expedia, Booking.com, TripAdvisor, and Kayak. These websites allow the consumer to plan a trip based on a deep inventory of services, which are often sourced from multiple suppliers.

Key features of our B2C travel websites 

• Direct customer interactions 
• Easy search options and on-time booking 
• Detailed information 
• Content management system 
• Responsive design 

Customized Travel Website

A customized travel website is the best solution to understand accurate needs and insights of a travel business. Gives great features like heavy design and logo, color, and attractive outlook. There are some primary features like direct connection with customers, a content management system with good booking and flexible offers, and discounts. Custom travel websites are those pages through which customers can have personalized travel itineraries based on preferred destinations to travel to, dates of travel, activities to engage in, types of accommodation, mode of transportation, and budget. With custom travel websites, travelers can plan their dream trips for things like romantic getaways, adventure holidays, family vacations, and lots more. The sites simply focus on catering to individual or group travelers who need special and exclusive travel in style.

Examples of such bespoke travel sites include Journey, TripHobo, and Evaneos, which grant travelers the opportunity to plan bespoke trips guided either by AI-driven tools or human travel experts.

Key features of customized travel websites

• Great design and branding 
• CRM and API integration
• Custom booking system
• Content management system 
• Data insights 

Travel CRM - 

Traviyo is among the major CRM systems that allow tourism companies to organize all customer information in one place, provide personalized service, and hence manage the company effectively. Traviyo is uplifting travel companies to touch heights. It enhances marketing through targeted campaigns and offers great customer service with a detailed profile of each customer. Automation of routine tasks promotes efficiency, data-driven insights promote better decision-making, and a CRM finally improves customer retention and loyalty, hence overall business growth.

Key Features of Travel CRM

• Customer Data Management

Centralized Database: Store and maintain, in an elaborate fashion, information related to clients, such as their contact details, history of booking, preferences, and special requests.

Segmentation: Segment customers based on demographic data, travel behavior, or historical interaction with the agency in order to personalize relevant marketing campaigns and offers of services.

• Booking Management

Integration with booking engines: Integrate the booking engines to trace reservations and their management related to flights, accommodation, tours, and activities.

Auto Notifications: Automate confirmations and reminders on the status of bookings for the customers.

LEAD AND OPPORTUNITY MANAGEMENT

• Lead Tracking:

track potential leads from website forms, social networking sites, email campaigns, etc., and log them for further follow-up and conversion.

• Opportunity Management:

Track interactions, follow-ups, and sales processes with regards to lead management for conversion into customers. 

CLIENT COMMUNICATION

1. Email Campaigns: 

Design and send customized email campaigns, regular newsletters, and promotional offers according to their interests and travel history.

1. Automated Responses:

Trigger automatic responses to frequently asked questions, confirmations of booking, and other communications with clients. TRAVEL ITINERARY MANAGEMENT

Personalized Itineraries: Create, store, and manage personalized travel itineraries, including accommodation, transport, and activities.

Real-time Updates: Real-time updates to clients about changes in their journey/itinerary plans.

Sales and Reporting

1. Sales Tracking: 

Sales performance tracking based on revenue, conversion rates, and client acquisition metrics.

1. Analytics and Reporting: 

The generation of reports on various business aspects, including booking trends, client preference, and campaign effectiveness.

Customer Service and Support

1. Ticketing System:

An ability to manage and track customer support tickets and service requests up to resolution.

1. Customer Feedback and Survey: 

It allows continuous improvement in service quality through customer satisfaction surveys.

Other Systems Integration

1. API Integration:

All integrations regarding travel deals to and from GDS, CRM systems, and financial software.

1. Third Party Application: 

Third-party applications that might help in implementing additional functionality, including but not limited to marketing tools, accounting systems, or social media platforms.

Mobile Access

• Mobile App: 

CRM on-the-go capability via a mobile application for travel agents and managers, giving access to manage bookings, communicate with clients, and access data from any location.

Data Security and Compliance

• Data Protection:

Avail safety and security in protecting customer data through data encryption, access controls, and regular backups.

• Compliance:

Comply with regulations involving the General Data Protection Regulation in the European Union with respect to data privacy and protection.

Benefits of Travel CRM

Better Customer Experience

Provide personalized services based on access to detailed client profiles and preferences.

Increased interaction due to automated notifications and targeted marketing.

Efficiency Enhancement

Automate the entire booking and administrative process using integrated systems.

No manual data entry or errors, as data is kept centrally.

Better Sales and Marketing

Target specific sections of customers with personalized marketing campaigns and offers.

Monitor sales performances in order to work on strategies for revenue improvement.

Better Customer Retention

Be able to connect well with the clients through regular personalized contact.

Notice and return feedback in time as support systems facilitate customer support. Smart Decision Making

View exhaustive reports and analytics so one can make decisions based on informed decisions.

Recognize the trend and further opportunities regarding customer and market insights.

Digital Marketing Service by Traviyo

Our digital marketing is wide in approach. We provide social media marketing, social media optimization, search engine optimization, PPC, Google ads, and content for your website. We focus on keyword ranking and optimizing your website completely for great results. We ensure that you will get good leads and results. We target a specific audience.We create targeted ad campaigns online, SEO your website, and develop relevant content for your audience. 

• Search Engine Optimization (SEO)

• Content Marketing

• Social Media Marketing

• Email Marketing

• Pay-Per-Click (PPC) Advertising

• Affiliate Marketing

• Conversion Rate Optimization (CRO)

• Online Reputation Management

• Analytics and Reporting

Conclusion

In a nutshell, Traviyo includes a wide level of services such as advanced CRM solutions, digital marketing, and web development. Our CRM system centralizes all customer data and is about the prioritization and enhancement of personalization. With digital marketing, we create engagement through targeted ads, SEO, content creation, and management in social media marketing . 


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