Cancellation And Refund Policy

Stout Web Pvt. Ltd. believes in long-term business relationship with its customers - Therefore follows a liberal cancellation/termination policy under the following conditions.

The cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained once communicated to the execution team.

Payment once received will not be returned back in any case even if the cancellation is placed within 24 hours, however it can be adjusted against other services or a future order within next 90 days.

If you found any product /services received is not up to the mark or not as shown on our website or as per your expectations, you can notify the same to our customer service within next 12 hours of receiving the product. The customer service team will be responsible to take appropriate action to rectify the error and improve our service.

No cancellations are permitted for those products/services availed during promotional offers or on special occasions/events like Month end offers, Diwali, Halloweens, Christmas, New year etc.

The money back policy is not applicable in the Stout Web Pvt. Ltd., so if you buy any product or subscribe for any service our company does not offer any money back policy. However, errors can be fixed if communicated within 12 hours of receiving the product.

In case of our SEO/SEM services, we have flexible payment plans as per the agreed terms & conditions in which a customer can make next month payments after reviewing the performance of the previous work. However, due to the nature of the business, SEO companies including our company we cannot offer guarantee of targeted rankings/traffic/sales. You can make your next payment for a new project after satisfying with our current service and performance of work.

Due to the nature of its services, Stout Web Pvt. Ltd. does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month's performance. Stout Web Pvt. Ltd. does not make any guarantees on the basis of traffic/rankings etc. and will not be held responsible for any refund claims thereof.