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JOB DESCRIPTION

We are seeking for an individual with good communication and analytical skills to join our team as a Client Software Training and Technical Support Engineer. In this role, you will play a crucial role in ensuring the smooth operation of our software and technology solutions, including CRM systems, websites, and portals, by providing comprehensive support to our clients. Your primary responsibilities will include assisting clients with inquiries, maintaining strong client relationships and retain them, providing training on our company products, and collaborating with internal teams to address client needs effectively.

ROLES AND RESPONSIBILITIES

• Maintain constant communication with management, team, and clients to ensure proper operations of the organization
• Familiarizing you with all products and services offered by our company.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Firmly work with respective team members to update the tickets
• Providing training on our company products
• Resolving client’s tickets and escalate to the other teams if needed.
• Collect client Feedback, satisfy them and make them retain with the company.
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Convincing and influencing ability
• Excellent communication skills, Verbal and Written
• Skills to work both independently and as part of a team 

Job Description 

The Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, magazines, product packaging, exhibitions and more. 

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you. 

The goal is to inspire and attract the target audience. 

Responsibilities 

• Study design briefs and determine requirements 
• Schedule projects and define budget constraints 
• Conceptualize visuals based on requirements 
• Prepare rough drafts and present ideas 
• Develop illustrations, logos and other designs using software or by hand 
• Use the appropriate colors and layouts for each graphic 
• Work with copywriters and creative director to produce final design 
• Test graphics across various media 
• Amend designs after feedback 
• Ensure final graphics and layouts are visually appealing and on-brand 

Requirements and skills 

• Proven graphic designing experience 
• A strong portfolio of illustrations or other graphics 
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) 
• A keen eye for aesthetics and details 
• Excellent communication skills 
• Ability to work methodically and meet deadlines 
• Degree in Design, Fine Arts or related field is a plus 

JOB DESCRIPTION

We are looking for a MVC developer who has hands-on experience of Web Api and SQL server that will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be research for the perfect solution and develop the same for the project. Therefore, it’s essential that you are skilled at requirement understanding, problem solving, solution design, and high-quality coding.

         SKILLS REQUIRED

·       Proficiency in C#

·       Experience using .NET 4.5+

·       Experience in developing MVC, WEB API applications

·       Good knowledge of Entity Framework 6.* | ADO.NET

·       Proficient knowledge in MSSQL

·       Database design including indexes and data integrity 

·       Implementing enterprise application patterns 

·       Familiarity with the client side framework jQuery | Angular

About the Role

We are looking for a creative and detail-oriented Content Writer who is passionate about writing engaging, informative, and SEO-friendly content for the Travel Technology and Travel Industry. The ideal candidate should be capable of producing high-quality content across multiple platforms while understanding industry trends and digital marketing best practices.

Key Responsibilities

• Write high-quality, original, and engaging content related to Travel Technology, Travel Agencies, Tour Operators, DMCs, Hotels, Travel Portals, Travel CRM, and the tourism industry.
• Create SEO-optimized blogs, articles, website content, landing pages, press releases, Quora answers, and guest posts.
• Develop compelling content for LinkedIn, Facebook, Instagram, X (Twitter), and other social media platforms.
• Write content for email marketing campaigns, newsletters, brochures, case studies, product descriptions, and company profiles.
• Prepare informative content for FAQs, knowledge base articles, user guides, and documentation.
• Conduct thorough research on travel destinations, industry trends, competitors, and travel technology products.
• Collaborate with the SEO and Digital Marketing team to improve website rankings through optimized content.
• Write content for travel software products, including Travel CRM, B2B/B2C Portals, DMC Software, Flight Booking Engines, Hotel Booking Systems, and Holiday Packages.
• Create press releases for company announcements, product launches, partnerships, and achievements.
• Write Quora answers and forum content to build brand authority and generate organic traffic.
• Ensure all content is grammatically correct, plagiarism-free, factually accurate, and aligned with the company s tone and branding.
• Update and optimize existing content based on SEO recommendations.
• Coordinate with the design and marketing teams to create engaging marketing campaigns.
• Meet content calendars and project deadlines while maintaining quality standards.

Required Skills

• Excellent written and verbal communication skills in English.
• Strong grammar, vocabulary, proofreading, and editing skills.
• Knowledge of SEO content writing and keyword optimization.
• Ability to research and write on technical as well as travel-related topics.
• Familiarity with AI writing tools such as ChatGPT, Grammarly, or similar tools is an added advantage.
• Basic understanding of WordPress or other CMS platforms is preferred.
• Creative thinking with strong storytelling abilities.
• Ability to manage multiple projects and meet deadlines.

Roles & Responsibilities

·       Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

·       Design, build and maintain our social media presence

·       Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

·       Identify trends and insights, and optimize spend and performance based on the insights

·       Demonstrated knowledge of google Ads and Facebook Ads

·       Plan, execute, and measure experiments and conversion tests

·       Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

·       Instrument conversion points and optimize user funnels

·       Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Skills Required

·       Proven work experience of 2-3 years as a Google Ads Manager or a similar role

·       Expertise in creating, managing, and optimizing Google Ads campaigns

·       Demonstrated knowledge of Display Ads, Search Ads, Shopping Ads, and Video Ads

·       Familiarity with Google Analytics, Google Tag Manager, and Google Optimize

·       Ability to analyze data, generate reports, and identify areas for improvement

·       Excellent communication skills and the ability to work collaboratively in cross-functional teams

·       Bachelor's degree or higher in Marketing, Business Administration, or a related field

·       Prefer only male candidates

JOB SUMMARY

We are seeking a dynamic and result-driven Digital Marketing Sales & Coordinator with 3–5 years of experience in selling digital marketing services and managing client coordination. The role involves handling digital leads, converting prospects into clients, coordinating with internal marketing teams, and ensuring the successful execution of digital marketing campaigns. The ideal candidate should have strong sales skills, knowledge of digital marketing services, and excellent communication abilities.

KEY RESPONSIBILITIES

Digital Marketing Sales

• Generate and manage leads for digital marketing services such as SEO, Social Media Marketing, Paid Ads, Website Development, Content Marketing, and Branding.
• Handle inbound and outbound sales inquiries through website, social media, WhatsApp, email, and other marketing channels.
• Present digital marketing solutions to potential clients and explain service benefits.
• Prepare proposals, quotations, and sales presentations for prospective clients.
• Convert leads into successful business deals and achieve monthly sales targets.

Client Relationship Management

• Build and maintain strong relationships with new and existing clients.
• Understand client requirements and recommend suitable digital marketing strategies.
• Act as the primary point of contact between clients and internal marketing teams.
• Ensure timely responses and professional communication with clients.

Project & Campaign Coordination

• Coordinate with digital marketing teams (SEO, social media, content, design, and paid ads teams) for campaign execution.
• Monitor project timelines and ensure deliverables are completed as per client expectations.
• Provide campaign updates and performance reports to clients.

Lead Management & Reporting

• Maintain records of leads, clients, and sales pipelines in CRM or internal systems.
• Track inquiry sources, conversion rates, and campaign performance.
• Prepare regular sales and client performance reports for management.

REQUIRED SKILLS

• Strong understanding of digital marketing services (SEO, SEM, Social Media Marketing, Google Ads, Content Marketing, Website Development)
• Excellent sales, negotiation, and presentation skills
• Strong communication and client-handling abilities
• Preferred having Knowledge of lead generation and conversion strategies
• Ability to coordinate with multiple teams simultaneously
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools
• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Certification in Digital Marketing will be an added advantage.

KEY PERFORMANCE INDICATORS (KPIS)

• Monthly lead generation and conversion rate
• Achievement of sales targets
• Client satisfaction and retention
• Timely coordination and delivery of digital marketing projects
• Accuracy of sales reports and CRM updates 

JOB DESCRIPTION: 

 The Sales Executive will play a critical role in driving our sales initiatives and expanding our customer base by selling Travel website, Travel CRM and Travel Portal to travel companies. This individual will be responsible for generating leads, scheduling product demos, sales closing and ensuring a high level of engagement and follow-up with potential clients. 

 KEY RESPONSIBILITIES: 

Cold Calling: 

•  Conduct cold calls to prospective clients to introduce our products/services. 
•  Effectively communicate the value proposition and overcome objections. 
•  Maintain a high level of professionalism and enthusiasm during calls. 

Strategy Development for Target Achievement: 

•  Develop and execute strategic plans to achieve sales targets and expand the customer base. 
•  Analyze market trends, client needs, and competitive landscape to identify growth opportunities. 
•  Provide input on pricing, product positioning, and promotional strategies to drive sales. 

 Sales Execution: 

•  Actively participate in high-value sales opportunities and client negotiations. 
•  Ensure adherence to the sales process, from lead qualification to deal closure. 
•  Collaborate with other departments, including marketing and product teams, to support sales efforts. 

 Target Achievement: 

• Set clear and achievable targets for the based on business objectives. 
•  Monitor performance and ensure consistent progress toward targets. 
•  Implement corrective actions to overcome challenges. 

Skills Required: 

•  Proven experience in achieving targets in the software industry. 
•  Strategic thinker with the ability to develop and execute effective sales plans. 
•  Excellent communication, negotiation, and presentation skills. 
•  Familiarity with CRM tools and sales performance metrics. 

 Preferred Skills: 

•  Good understanding of software products and industry trends. 
•  Ability to handle multiple priorities and meet deadlines in a fast-paced environment. 
•  Analytical skills to assess sales performance and optimize strategies.